Services
Workflow automation
Work that moves forward on its own, instead of waiting on someone to push it to the next desk.
The Problem
A process that should take an afternoon instead takes a week, routed through manual handoffs, spreadsheets, and email threads.
The Build
A system that moves work forward on its own.
Data flows where it needs to go, approvals and notifications fire automatically, and status is visible without anyone having to ask.
The Approach
Before anything gets automated, the process gets mapped as it actually runs today, including the informal steps nobody documented: the exception someone always makes, the approval that really happens over Slack instead of email.
Automating the wrong process just makes the wrong process faster. The deviations matter as much as the official steps.
How an engagement runs
Discovery through deployment, by the same person the whole way.
Discovery
Understand your business and the actual problem, not just the fix that was initially requested.
Requirements
Get specific about what the solution has to do.
Design
Map the interface and experience before a line of code gets written.
Review
We walk through the requirements and designs together so you can approve everything before anything gets built.
Build
Development, start to finish, by the same person who scoped it.
QA
Extensive testing against the requirements, not just whether it runs.
Deployment
Shipped and live.
Other services
Funder and outcome reporting
One outcomes framework that answers every funder, with reports that build themselves.
Learn moreIntegrated systems
Your case management, CRM and accounting tools sharing data instead of being re-keyed by staff.
Learn moreApps for the people you serve
Web and mobile apps that let them check in, keep their details current and see their own progress, without a phone call.
Learn moreRequirements & discovery
A business problem that hasn't been translated into something buildable yet. Scoped and specified before a line of code gets written.
Learn more