Spencer Haven

Services · Integrated systems

Stop typing the same data into three systems.

I connect your case management, CRM, accounting and forms so information is entered once and is correct everywhere.

01

The problem

Client records live in case management. Donors live in the CRM. Grant spending lives in accounting. Everything else lives in spreadsheets. Staff copy data between them, errors creep in, and by report time nobody fully trusts the numbers.

02

What I do

  • Systems and data-flow mapping. A clear picture of where each piece of data lives, who enters it, and where it gets copied.
  • Integrations. Automated connections between your tools, using built-in connectors, low-cost automation services or custom code, whichever is simplest to maintain. Each one runs as often as the data needs and alerts someone when it fails, because a connection that breaks silently is worse than none.
  • Data cleanup. Removing duplicates, fixing inconsistent fields and setting rules so the mess doesn’t come back.
  • Program-to-finance links. Connecting service data to grant spending, so cost per outcome and restricted-fund reports don’t need a separate spreadsheet.
  • Migrations, when they make sense. Moving off a product that is being retired or getting too expensive, with your history and reports intact.
03

Fix first, replace only if it pays off

Many vendors and partners earn more when you switch systems. I don’t. If your current tools can do the job with better setup and connections, I’ll tell you. If a new system is the right call, I’ll show you the cost and payoff in plain numbers.

Using Salesforce NPSP? Salesforce has stopped adding features to NPSP, but there is no shutdown date forcing you to move. I’ll help you decide whether and when moving to Agentforce Nonprofit is worth it for your organization.

04

Example projects

  • Sync program enrollments from case management into the donor CRM, so development staff can share real impact with donors.
  • Pull grant expenses from accounting into the same report as program outcomes.
  • Replace a paper or spreadsheet intake process with a form that feeds your case management system directly.

These show the kind of work I do, not past client results.

Other services

How many times does the same client’s information get typed in?

Let’s map it together.

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